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Companies can increase their sales by selling on credit, which brings the company a larger market share, and at the same time, a larger risk of bad debt. With a comprehensive understanding of companies’ needs of Account Receivable (A/R) Management, Huaxia Collection has established and consistently improved our Receivable Outsourcing Management Service (ROMS) since 2004. This service will help you efficiently control your A/R and shorten the collection period of A/R after sale.
What is ROMS?
When companies are dealing with the account receivable by themselves, lack of professional knowledge and inner management software may cause some problems, such as untimely communication with clients and defective feedback system of customer service, which can result in delayed recovery of A/R, high percentage of overdue accounts and bigger internal management costs. With advanced technology and seasoned account managers, professional A/R management agencies can promote collection efficiency and enhance effectiveness of management for clients.
Receivable Outsourcing Management Service (ROMS)
The service will start from the date of invoice and terminate when the account receivable is overdue for 60 days. During the service term, account managers of Huaxia Collection will supervise each account receivable, find out and solve problems according to the service plan formulated with clients, in order to ensure earlier recovery of the debt.
Generally 99% of the debt will be successfully recovered after the service. If there are buyers who have not paid the debt for some reasons, we will let clients judge whether to choose our regular commercial collection service.
Aim of ROMS
Protect the trade from delinquent A/R at the beginning of trade;
Dun A/R at the forepart; increase maximally the collection rate of overdue A/R relying on the efficient management of A/R.
Features of ROMS
Entirely satisfying the request of clients ↓
ROMS service is flexible, and designed absolutely to the features and requirements of our clients. We can monitor the whole process of A/R authorized by our clients from the early period of credit sales to the forepart of A/R collections; accept A/R management case by case or integrate A/R management; contact the debtor in the name of our clients or Huaxia Collection, the strategy which we adhere totally to depends on the request of our clients.
Cooporation throughout ↓
ROMS enables our client’s credit management department and Huaxia Collection to make concerted efforts to cooperate. Our well-trained employees from ROMS department will adopt professional methods and skills on the basis of client’s credit and A/R collection management policy, so as to ensure the efficiency of A/R management and timely payments by purchasers.
Rapid feedback of information ↓
ROMS can provide clients with rapid feedback of the coming sales problems and disputes in the process of trade. A great many of overdue accounts are simply caused by debtors’ confusion or overdue receipt of sales files, or debtors’ objection to the quality or transportation of the cargoes. In terms that you choose ROMS, the close monitoring of A/R collections helps your customers discover and tackle these problems in time, so as to eliminate the possibility of prolonged payment.
Professionalized instead of hostile ↓
Customer service representatives from ROMS department of Huaxia Collection are well trained on customer service, telephone communication, collection skills and negotiation strategies. They can communicate with buyers or debtors tactically instead of in a hostile manner. One aim of ROMS is to strengthen the good relationship with your customers and maintain this relationship.
Low price ↓
ROMS can save the limited resource of our clients, time and money. The service fee for FORMS is customized in accordance with the services required by clients. It is charged according to the contract or quantity of invoices, which is much less than the fees for common debt collection.
Who will benefit from ROMS
- Manufactures, who worry about the collection of loans because of credit sales according to credit terms
- Logistics and express companies, which adhere to credit service and balance accounts monthly
- Companies which are reshuffling and attempt to reduce the management cost
- Manufacturers who intend but cannot afford to set subsidiaries at different places
Reason for choosing Huaxia Collection
- Lower price for entire A/R management fee
- More efficient strategies and measures for professional collection
- Systematic management of your A/R
- Assurance on the efficiency of your management departments
- Improving the quality of your customer service
- Obtaining easily the high quality report of your clients
- Acquainting timely the customer satisfaction of your company
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